Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
Create and Delete Products - Using our Candle Builder Wizard, create candles that are able to be sold in your store and fulfilled by us.
Read and Fulfill Orders - When you sell a candle, request fulfillment through shopify and we will begin working on it, notifying you through the candle builders app and through the shopify UI with all relevant tracking information.
Read Store Information - We track your order using your store's name and URL, but no other store information is saved in our system from Shopify.
Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Your billing information (Name, Address, Credit Card) which is processed via Stripe; your customers’ names and shipping addresses, which is processed via Order Desk.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If the Candle Builders app is uninstalled, we will maintain your order information for 30 days.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.