Candle Builders App 2.0 | Integration Setup & Support

App 2.0 connects your online sales channel directly to Candle Builders for hands-free fulfillment of your private label candles. When an order is placed, our production team produces, labels, and drop ships your branded candle directly to your customer.

Drop Shipping Questions? Start Here!


App 2.0 Support


Shopify Integration Support


Etsy Integration Support

Current Integrations Available

Shopify Integration App 2.0 with Candle Builders to dropship your private label brand

Shopify

Available Now
Squarespace Integration App 2.0 with Candle Builders to dropship your private label brand

Squarespace

Available Now
WooCommerce Integration App 2.0 with Candle Builders to dropship your private label brand

WooCommerce

Available Now
Etsy Integration App 2.0 with Candle Builders to dropship your private label brand

Etsy

Available Now
Popup Store Integration App 2.0 with Candle Builders to dropship your private label brand

Popup Store

Coming Soon

Frequently Asked Questions

Who is Candle Builders?


Candle Builders is a U.S.-based candle manufacturer and fulfillment partner specializing in private-label and dropship candles for online sellers.

Where is Candle Builders located?

Our production and fulfillment facility is located in Newfields, New Hampshire, USA. All drop ship and wholesale orders ship from there.

How long has Candle Builders been in business?

We've been making and shipping premium candles since 2021, with over 100,000 orders fulfilled.

How do I get an account with Candle Builders?

You can apply for an account on our Account Application Page. With approval, this will give you access to both drop shipping for your online store and wholesale access to stock candles at your retail store.

What are the contract & cancellation policies?

Candle Builders has no contracts to worry about. If Candle Builders is not the right fit for your business, you may simply stop using your account at any time.

Product & Production FAQ

What makes your candles high quality?

Candle Builders offers only premium candle products that are safe, 100% non-toxic, and made with quality ingredients.

  • We use 100% natural soy wax made in the USA from soybeans grown on American farms.
  • Our scents are made from essential oils or fragrances. Both are non-toxic and made in the USA.
  • Our wicks are zinc & lead-free and made by Eco Wick.

To learn more, check out Candle Builders Product Guide.

How long does it take for DROP SHIP orders to ship?

Most drop shipped orders ship in 1-2 business days. During peak times it can be 2-4 business days.

Will my DROP SHIP customers see the Candle Builders name anywhere?

Drop Shipped orders don’t mention Candle Builders anywhere on the box or packing slips.

How long does it take for WHOLESALE orders to ship?

Wholesale orders are shipped in 7-10 days. They are sent directly to your retail store.

What is Candle Builders Guarantee?

Candle Builders wants both you and your customer to be happy. Therefore, we will promptly replace any dropshipped products that arrive incorrect, due to our error, or damaged in shipping. Please contact us within 14 days of delivery.

For more information, please review our Refund Policy.

Candle Builders Integration App 2.0 FAQ

Can I use App 2.0 without an online store?

Yes. You can use App 2.0 to design your candle and get your drop ship products ready.

Orders can be placed manually in App 2.0 for the same candle and design without needing to recreate it each time.

Of course, when you integrate App 2.0 with your Shopify/Etsy/Online Store, orders are submitted to us automatically for production.

Where can I get help setting up App 2.0?

We have a dediicated step by step guide & FAQ about setting up App 2.0. Visit Candle Builders App 2.0 Set Up Guide

What sales channels does App 2.0 integrate with?

App 2.0 integrates with Shopify, SquareSpace, Woo Commerce, & Etsy.

How much does App 2.0 cost? (Spoiler, It's Free)

App 2.0 is 100% free for all features. You only pay for what you sell with clear and transparent pricing.

What are the upfront costs? (Spoiler, There are none)

You can create products, connect your stores, and explore everything App 2.0 offers, all with zero upfront investment. You only pay when an order is placed. No commitments. No surprise fees.

I already have an online store. Can I add private label candles?

Of course! Established online retailers can setup their own branded candles with automated drop shipping from Candle Builders.