Integrate Your Sales Channel With Candle Builders

Skip the manual order process by integrating your store directly with Candle Builders through our Shopify App, Printify, or Order Desk platforms.

Why Integrate? When your customers place an order on your website or sales platform, it's automatically sent to our production team to package & ship.

Frequently Asked Questions - General

Where does Candle Builders ship from?

Candle Builders is proudly American owned and operated in New England. We pour our candles & ship them from our facility in Newfields, New Hampshire.

Are there fees for private label branding?

None! Our prices for drop shipping & wholesale orders include the your private label applied to your candle.

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

Frequently Asked Questions - Drop Shipping

How do I place a drop ship order

Placing drop ship orders on our website is easy and fast. No account approval is required.

Go to the Drop Ship section of our website.
Select your candle jar and label type. Select your scent, upload your label, and add to cart. At checkout, enter your customers shipping address. Don't worry, we do not include packing slips.

Are packing slips in our shipping box?

For orders drop shipped to your customers, there are no packing slips of any kind.

What are the shipping charges?

Here are our USA shipping charges.

9oz Candle
$7.00 for ground
Each additional candle is $5.00

13.75oz candle
$8.00 for ground
Each additional candle is $5.00

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

How can I profitably price my candles?

You are welcome to charge any price you like for your candles. We offer a higher quality 100% soy product, which means you can justify charging your customers accordingly.

Generally speaking our merchants charge their customers $20-$28 for a 9oz candle and $ $22-$30 for a 13.75oz candle.

It is common for merchants to charge shipping if their candles are $20-$22. Beyond that, merchants typically charge their customers a discounted shipping or even free shipping.

How fast will drop ship orders take to ship out?

Drop ship orders typically ship within 2 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

Frequently Asked Questions - Wholesale

How do I place a wholesale order?

Placing wholesale orders for private label candles is easy.

Go to the Wholesale section of our website.
Select your candle jar and label type. Select your scent, upload your label, and add to cart.

What are the shipping charges?

Our shipping charges for wholesale orders is based on weight and your destination. Our shipping calculator at checkout will give you all shipping rate options.

How fast will wholesale orders take to ship out?

Wholesale orders, which are bulk orders for retail stores, typically ship within 5-7 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

Frequently Asked Questions - Integrations

Why Integrate?

When your customers place an order on your website or sales platform, it's automatically sent to our production team to package & ship.

You can learn more about our integration options here.

Are there fees for integration?

Of course not!

We do not charge any fees for use of our Shopify App or access to our Order Desk system. We do not charge any additional fees to access our products on Printify.

As a company, Printify charges fees for different service levels related to their entire product catalog. Those fees are not related to us.

Are there fees for using the Printify integration?

We do not charge any fees for adding our products to your store from your Printify Integration.

As a company, Printify offers different service levels that are not associated or collected by us.

Are there fees for private label branding?

None! Our prices for drop shipping & wholesale orders include the your private label applied to your candle.

Are packing slips in our shipping box?

For orders drop shipped to your customers, there are no packing slips of any kind.

How fast will drop ship orders take to ship out?

Drop ship orders typically ship within 2 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

Questions? Feel free to contact us!