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Manually Creating an Order in App 2.0

Creating an order in your App 2.0 account manually for Candle Builders drop shipping and production. 

Article icon

Manually Creating an Order in App 2.0

Creating an order in your App 2.0 account manually for Candle Builders drop shipping and production. 

📝 Manually Creating an Order in App 2.0

You can manually create an order in your Candle Builders App 2.0 dashboard for direct-to-customer drop shipping and production.

Step 1: Open the Orders Page

From your App 2.0 dashboard, select Orders on the left, then click Create Order in the top right.

Create Order button on dashboard

Step 2: Add Products

Select Browse Products and type in the Product Title. After selecting the correct product, choose your desired scent or variant. Keep in mind this will only find products that you have already made in App 2.0.  

Browse and select products

Step 3: Add Customer Info

On the right, select an existing customer from the Select Saved Customer list or click Create a Customer to enter new information.

Make sure the Channel is set to Manual.

Select or create a customer

Step 4: Review and Create Order

Once everything is added, you’ll see an order summary. Click Create Order to complete the process.

Note: The summary will show the product total only. Shipping charges are calculated separately based on our standard drop ship rates.

Order summary and Create Order button

After You Submit

  • The order will be charged to your payment method on file.
  • Production and fulfillment begin immediately.
  • Tracking will appear in your App 2.0 order history when the order ships.
  • All manual orders ship via Ground Shipping.