Candle Builders Products, Options, & Frequently Asked Questions.

What Does Candle Builders Offer?

Offer your customers private label candles with our hassle-free drop shipping service. We provide the tools to develop your own custom labels and product mockups for your selling platform. Then, we handle the entire fulfillment process - shipping orders directly to your customers without requiring you to stock inventory.

In addition to our drop shipping program, Candle Builders also offers wholesale purchasing options for retailers and vendors who want to sell their own branded candles.

Quality

Our hand poured candles are made from 100% natural soy wax blend, paired with a 100% cotton wick for clean, even burns.

We craft premium custom candles for drop shipping and retailers in our New England workshop, using high-grade natural materials and time-tested techniques.

Soy Wax
Hand Poured 100% Soy Wax
Reusable
Reusable Jar
Production Time
2-3 Day Production
Shipping Location
Ships From New Hampshire
Standards
Meets ASTM Standards

What candle options are available?

9oz (7.5oz wax) Amber or Clear Jars

50-60 Hour Burn Time
All scent options are available for our 9oz jars

Available with a 3"x2" semi gloss white or kraft label
Semi gloss white labels are perfect for full color art.
Kraft labels are ideal for dark art or text

4 different lid colors are also available
Black Gloss
Black Matte
White
Gold

13.75 Clear Jars

60-80 Hour Burn Time
No lids or lid options

Scent Options
Vanilla Bean
Comfort Spice
Sea Breeze

Available with a 3"x3.75" semi gloss white label

Perfect for full color art

Which scents are available?

Icon representing Vanilla Bean scent
Vanilla Bean
A delight of rich vanilla bean introduced with warm undertones of Tonka bean & whipped cocoa.
Icon representing Comfort Spice scent
Comfort Spice
A fall celebration of brown sugar and cinnamon stick with a lemon blend, vanilla extract & pralines.
Icon representing Sea Breeze scent
Sea Breeze
A burst of citrus collides with lavender, cedarwood & jasmine petals coupled with hints of patchouli, crushed rosemary & oakmoss.
Icon representing Pink Grapefruit scent
Pink Grapefruit
A sweet pink grapefruit layered with a beautifully balanced blend of citron.
Icon representing Eucalyptus Lavender Herb scent
Eucalyptus Lavender Herb
A fresh fusion of Eucalyptus and Lavender with a twist of earthy undertones.
Icon representing Spiced Pumpkin Ginger scent
Spiced Pumpkin Ginger
A blend of spiced pumpkin and fresh ginger, combined with warm undertones of fall spices.
Icon representing Fresh Balsam scent
Fresh Balsam
A cool and woodsy blend of balsam, crisp eucalyptus, fir branches and cedarwood.

How Are Candles Shipped?

Our Guarantee: If any of our products are lost in transit or arrive broken, we will gladly back that 100% with a free replacement. Your customers need to be happy with you and you need to be happy with us.

Single 9oz candles are shipping in a special shipping box as shows on the left.
Multi unit orders typically have each candle individually bubble wrapped and protected.

Frequently Asked Questions - General

Where does Candle Builders ship from?

Candle Builders is proudly American owned and operated in New England. We pour our candles & ship them from our facility in Newfields, New Hampshire.

Are there fees for private label branding?

None! Our prices for drop shipping & wholesale orders include the your private label applied to your candle.

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

What payment methods do we accept?

Candle Builders securely accepts Visa, Mastercard, Discover, AMEX Apple Pay, Google Pay, and Shop Pay.

Please note: We require the billing address entered at checkout match the billing address registered with your payment method. Your drop ship customers will not see any of your billing or payment information.

Frequently Asked Questions - Drop Shipping

How do I place a drop ship order

Placing drop ship orders on our website is easy and fast. No account approval is required.

Go to the Drop Ship section of our website.
Select your candle jar and label type. Select your scent, upload your label, and add to cart. At checkout, enter your customers shipping address. Don't worry, we do not include packing slips.

Are packing slips in our shipping box?

For orders drop shipped to your customers, there are no packing slips of any kind.

What are the shipping charges?

Here are our USA shipping charges.

9oz Candle
$7.00 for ground
Each additional candle is $5.00

13.75oz candle
$8.00 for ground
Each additional candle is $5.00

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

How can I profitably price my candles?

You are welcome to charge any price you like for your candles. We offer a higher quality 100% soy product, which means you can justify charging your customers accordingly.

Generally speaking our merchants charge their customers $20-$28 for a 9oz candle and $ $22-$30 for a 13.75oz candle.

It is common for merchants to charge shipping if their candles are $20-$22. Beyond that, merchants typically charge their customers a discounted shipping or even free shipping.

How fast will drop ship orders take to ship out?

Drop ship orders typically ship within 2 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

Frequently Asked Questions - Wholesale

How do I place a wholesale order?

Placing wholesale orders for private label candles is easy.

Go to the Wholesale section of our website.
Select your candle jar and label type. Select your scent, upload your label, and add to cart.

What are the shipping charges?

Our shipping charges for wholesale orders is based on weight and your destination. Our shipping calculator at checkout will give you all shipping rate options.

How fast will wholesale orders take to ship out?

Wholesale orders, which are bulk orders for retail stores, typically ship within 5-7 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

Frequently Asked Questions - Integrations

Why Integrate?

When your customers place an order on your website or sales platform, it's automatically sent to our production team to package & ship.

You can learn more about our integration options here.

Are there fees for integration?

Of course not!

We do not charge any fees for use of our Shopify App or access to our Order Desk system. We do not charge any additional fees to access our products on Printify.

As a company, Printify charges fees for different service levels related to their entire product catalog. Those fees are not related to us.

Are there fees for using the Printify integration?

We do not charge any fees for adding our products to your store from your Printify Integration.

As a company, Printify offers different service levels that are not associated or collected by us.

Are there fees for private label branding?

None! Our prices for drop shipping & wholesale orders include the your private label applied to your candle.

Are packing slips in our shipping box?

For orders drop shipped to your customers, there are no packing slips of any kind.

How fast will drop ship orders take to ship out?

Drop ship orders typically ship within 2 business days. Expect this to be a bit longer during the holidays season.

How can I order samples?

Ordering samples is easy. Simple go to our Drop Ship products, customize the candles that you wants samples for, and have them sent directly to you instead of your customer.

What is the product guarantee?

We want both you and your customer to be happy. Therefore, Candle Builders will promptly replace any products that arrive incorrectly or damaged in shipping.

Please CONTACT US within 14 days of receipt for a free replacement.

Questions? Feel free to contact us!