Adding Your Candle Builders App 2.0 Products to Your Sales Channels

Once you complete Step 6: Create A Product, it will appear in the Products section from the left-side navigation. Here, you can select which products you want to add to your sales channels. Once a product is added to a sales channel, that sales channel will be listed next to the product.

What You'll See in the Products Section

• Product Image – Displays the label and candle style for quick visual reference.
• Product Title – The name you assigned when creating the product in App 2.0.
• Variants – The number of scent options currently available for that product.
• Active Listings – Shows which sales channels the product is already published to. If this is blank, the product is not published to any connected sales channel.
• Action – Click the trash icon to delete a product. This removes it from App 2.0 only. It will remain on your sales channels. Deleting a product may affect pending orders tied to that product.

Note: You can only publish one product at a time and to one channel at a time.

How to Submit a Product to a Sales Channel

1. Go to your Products.
2. Check the box next to the product you want to add to a Sales Channel.
3. Click Add To Channel and choose your Sales Channel from the dropdown.
4. Click the + Add button to submit.
5. Your product will then show which sales channels it is connected to. If you do not see the connected sales channel, refresh your browser.

Note: Each product must be submitted individually from this list.

Warning: Submission doesn't mean it's live

After the product appears on your sales channel, wait a few minutes before editing or viewing the product on the sales channel, especially on Shopify. App 2.0 may still be syncing product details.

After the product appears on your sales channel, you may need to review or publish it on that channel directly. Always check for missing information or required fields before going live.

A live product means your candle is available for sale on your sales channel. When orders are received, we will start dropshipping your orders directly to your customers.

Changing Product Specs After Publishing

After publishing a product from App 2.0 to your sales channel, you can make changes to the product in App 2.0. However, any App 2.0 product changes, such at titles, description, prices, or skus, will NOT update the product published to your sales channel. If you re-publish your App 2.0 products to your sales channel, it will create a duplicate and new product in your sales channel. 

If you need to change the label artwork that Candle Builders prints and applies to your candles, you can change that art in App 2.0. You will not need to update anything in your connected sales channel for art updates. Keep in mind that any future orders received will use the new art, but any pending orders in any stage of production will not use the new artwork.

If you need to make product changes in your sales channel, you will need to manually make changes directly in your sales channel.  Likewise, if you make changes to a published product in your sales channel, this will not update the product in App 2.0.